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Books to Enhance your Bottom Line
SCDI has compiled a list of some great books to help your business succeed:

E-Business:
A Practical Guide to Planning for E-Business Success
by Anita Cassidy, St. Lucie Press (2001)
Net Ready: Strategies for Success in the E-conomy
by Amir Hartman & John Sifonis, McGraw Hill (2000)
Customers.com
by Patricia B. Seybold, Times Business (1998)
Futurize Your Enterprise: Business Strategy in the Age of the E-Customer
by David Siegel, Wiley (1999)
E-Business: Roadmap for Success
by Dr. Ravi Kalakota, Addison Wesley (1999)
Cyber Rules: Strategies for Excelling at E-Business
by Thomas M. Siebel and Pat House, Currency Doubleday (1999)
The Internet Strategic Plan
by Martin A. Schulman and Rick Smith, Wiley (1997)
Philip and Alex’s Guide to Web Publishing
by Philip Greenspun, Morgan Kaufmann (1999)

IS Strategic Planning:
A Practical Guide to Information Systems Strategic Planning
by Anita Cassidy, St. Lucie Press (1998)

Business Strategic Planning:
Business Plans for Dummies
by Paul Tiffany and Steven D. Peterson, IDG Books (1997)
The Power of Strategic Thinking: Lock in Markets, Lock out Competitors
by Michel Robert, McGraw Hill, (2000)

IS Process Improvement:
A Practical Guide to Information Systems Process Improvement
by Anita Cassidy and Keith Guggenberger, St. Lucie Press (2000)
Running an Effective Help Desk
by Barbara Czegel, Wiley (1998)

Business Process Improvement:
The Goal: A Process of Ongoing Improvement
by Eliyahu M. Goldratt, North River Press (1992)
The Fifth Discipline: The Art and Practice of the Learning Organization
by Peter M. Senge, Currency Doubleday (1990)
It’s Not Luck
by Eliyahu M. Goldratt, North River Press (1994)
Critical Chain
by Eliyahu M. Goldratt, North River Press (1997)

 

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